Customs Clearing Services
Upon shipment arrival to the first entry point to the destination country whether by sea or air or even via road; the importer most appoint an clearing agent to perform Customs clearing services and prepare customs documentation for his incoming shipment. a good agent is a major concern for most importers and exporters to align with governance and compliance for his trade as well as to be handled in efficient and timely manners otherwise financial impact is gauranteed.
Furthermore; there is no port or entry point in each country around the world that doesn’t put your cargo through a customs clearance process excluding Europe where clearing can be done from any sea port and transited to another by road with proper documentation carried out with drivers. and of course; the rules and regulations may differ from country to country. in some cases; they can even differ from one port to another within the same country.
To keep a tab on these details is a challenge and a difficulty for a businessmen/women, but it’s a skill with long experience for someone who is a profession-at clearing and specialised in Customs clearance brokerage or supply chain.
GHSL Customs Clearing services
Why you should choose GHSL as your customs clearing agent?
At GHS Logistics services FZE (GHSL), had our internal partnership with GHS Logistics Fulfilment Centre (GHSL FC) to use their dedicate team of professionals and specialists in customs clearing and clearance brokerage – trained to ensure fulfilling your business seamlessly without hassle or suffering any tangible or intangible losses. a little delay; often lead to significant monetary losses as well as a dent to your business reputation.
We at GHS Logistics FC are trained and stay updated with rules, regulations and compliances that are required to comply with international trade for vast commodities to ensure smooth customs clearance at Saqr Port, RAK Port, RAK airport, Hulailah, RAKEZ Customs as well as can do customs clearance in all UAE ports, airports, borders, like : Dubai, Jebel Ali port, the largest commercial port and our business hub located on the southern outskirts around 80 Km from Dubai, also Fujairah, Sharjah and Abu Dhabi border with Saudi (known also as Ghuwaifat or Silaa Border).
Prepare import documents that required for customs clearance
We ensure that your shipments do not face any clearances issue, whatsoever due to the non-compliance with the country-specific regulations. As we have a strong knowledge of customs regulations in these countries, you can gain a lot with our customs clearing supervision. We prepare all paperwork in order and present it at appropriate times so that you do not get burdened with unnecessary duties and taxes and penalties.

Customs Clearing in Dubai Airport
Documents required for Customs
UAE port Customs or Airport customs requires certain type of documents sets and for sure will vary based on HS Code (HSN Code), business approved activities as well as the physical nature of the product it self. and here are the major set of documents:
| Document | Description |
|---|---|
| Import License | Annual permit and license from Customs Authority relays on your business license and activity |
| Commercial Invoice (CI) | A document representing the sale transaction and agreement between the buyer (usually the importer) and the seller; it should contain proper details of the sale agreement like goods description, quantity, unit price, and terms of delivery. |
| Packing List (PL) | A document prepared by the shipper or seller presenting details of goods packaging, quantity inside each package, weights, delivery time, and readiness for shipping, etc. |
| Certificate of Origin (COO) | This document is issued by a government entity (usually the chamber of commerce in the shipper’s country) to authenticate the provided information of both the Commercial Invoice (CI) and Packing List (PL). |
| Special Documents | – Other documents related to goods may be requested based on HS Code and product nature. <br> – Import permit from certain authorities like health and safety, environment, agriculture, municipalities, pharmaceuticals, etc. |
Upon arrival to UAE ports and Airports Customs Authority will validate the physical goods condition with shipment documents and authenticate it in process called Customs Inspection where and inspector ensures provided information on shipping documents are valid based on standard regulations of Custom.
Importing products has restrictions
importing any restricted items or duty-exempted goods; shall follow non-standard customs clearance procedure and protocols, specifically when it might require an import permit and some other procedure must be completed prior obtaining approval to release the shipment to access to local market. for i.e.:
- Food items import requires some additional certificates along with documents that comes from shipper.
- Supplement
- Cosmetics and beauty care products
- Medicine and pharmaceutical
- Medical Devices
- Tobacco, Cigarettes
- Excise products
- Chemicals
- …..etc
How much Customs Duty in UAE ?
Duties percentage in UAE are varied based HS Code and Goods physical nature and calculated at different rates.
For instance, most HS Codes are calculated based on 5 percent on the CIF value, where this low percentage had made UAE as one of lowest Customs Duties around the world and most attractive country for businesses. and of course UAE leaders didn’t stop at this point to support business owners to do trade through UAE but they facilitate duty refund in some cases as well as opened for them many Duty Free zones (Customs bonded area’s ) to practice more duty free business and have UAE whether in Abu Dhabi,Dubai, Ras Al Khaimah,…and all other emirates.
also they follow a strict policy against products that has negative affects on human bodies where the added additional percentage on duties to increase the awareness of its damage for i.e.: liquor which is current on 50%, and tobacco products 100% duty.
We at GHSL, keep track of updates and provide training to our employees and clearing officers on all new regulations, rules and procedures to ensure smooth transition for your shipment whether it is import or export and ensure meeting compliance with quick simplified.

Compliance and Documentation
Navigating the complexities of international shipping requires meticulous attention to detail, therefore the basic document can help our specialist to make an initial assessment to your import is: 2 major documents or their substitutes.
GHSL offers huge added value
At GHSL we assist our clients with a complete package:
- Customs Clearance: Ensuring compliance with local and international regulations.
- Documentation Management: Handling all necessary paperwork for smooth transit.
- Cargo Insurance: Offering protection against potential risks during transportation.
- Haulier and Transport: offering delivery to your site
- On/Off Site Offloading or Loading: as extensive requirements to assist on offloading and stacking if needed to your warehouse.
By managing these aspects, GHSL allows businesses to focus on their core operations while ensuring the safe and timely delivery of goods.
Request a Call Back for Consultation
Contact US today or book a 1 time free consultation to learn about how our Custom clearing brokerage can work for your business.
or you can read our team directly via below contact channel
* Email : UAE Customs || GHS Logistics
* Toll Free in UAE : 800 4475
* From outside UAE : +971 7 233 0 600 Ext: 2091 /2092 /2093/2094
* WhatsApp number : +971 58 98 00 115